Description
Convincing e-marketing with OUTREACH|IT
Convincing e-marketing with OUTREACH|IT
Our addon OUTREACH|IT for Act! CRM can reach all contacts from Act! personally and directly. Sales, marketing or support departments all rely on automated e-mails. Using the group function of Act!, e-mails, letters or faxes are automatically sent to customers. These can be automatically personalized via the editor, making the connection with the customer more personal.
Who is the addon useful for?
OUTREACH|IT is particularly suitable for marketing and public relations, sales and support. The program can be used to send automatic reminder emails, for example on important dates, or transactional emails. These one-time mailings are designed to inform the recipient about specific topics or events. Entire e-mail chains or newsletters are there to inform the recipient in the long term, to win him as a customer and finally to bind him. These can also be created. Especially drip marketing campaigns can be created excellently with our addon.
The e-mails can be designed with the integrated editor. Useful functions such as the direct salutation are available. The data for this is taken directly from Act! Once the e-mails have been designed, the order in which they are to be sent must be specified. The time intervals between the individual mails must also be defined. The recipient should be constantly informed, but not flooded with e-mails.
Our customer dialog extension for Act! can also be used for database maintenance. If e-mails frequently cannot be sent (so-called bounced e-mails), the data record must be adjusted accordingly. This means either resending the e-mails or removing the incorrect addresses from the data record. Both can be done by OUTREACH|IT.
Important Information
Test warranty
The fastest way to get to know a product is to test it yourself. Get an idea directly and install the software version on your computer. Here we offer you the download of the installation file. You can download this version without obligation and free of charge and install it on your computer. During the whole test phase you can get to know the complete range of functions. You can easily convert the test version into a full version. The data you have already entered in the test phase can be transferred directly to the full version. Please note that software is not returnable.
Support of Act! versions
Addons for Act! are always supported for the latest 3 Act! versions. Currently (as of 01.11.2021) these are the versions Act! v22, v23 and v24. No support can be provided for older Act! versions.
Scope of delivery
Included is the software license. Please book services like installation, support, hosting, coaching etc. separately.
Addon lifetime
Our addons are always maintained for the current 3 Act! versions. If your Act! version is discontinued, the corresponding addon will be discontinued as well. This concerns for example Act! v18 (as of 01.12.2018). You can continue to use discontinued versions of Act! and the associated addons as long as they run on your system. However, we no longer provide support and software maintenance for discontinued versions.
Please refer to the End of Life and End of Support information for Act! addons.
Updates for Act! addons
Addons for Act! are registered once for the Act! version existing at installation. As long as you stay with the Act! version you will receive addon updates for free. Please note that only the last two Act! versions are supported for our addons. If you decide to change the Act! version, you can see the prices for relicensing the addons in the matrix below. You pay only the percentage of the current retail price.
| From Act! Version to Act! Version |
Act! v18 and older |
Act! v19 |
Act! v20 |
Act! 21 |
Act! v22 |
Act! v23 |
| Act! v22 |
90 % |
60 % |
45 % |
30 % |
|
|
| Act! v23 |
90% |
75 % |
60 % |
45 % |
30 % |
|
| Act! v24 |
90 % |
90 % |
75 % |
60 % |
45 % |
30 % |
Within 60 days: free updates after the initial purchase of the next Act! version.
Within 90 days: 15% of the current list price for the upgrade after the initial purchase of an Act! version (e.g. Act! v20 to Act! v21)
If you upgrade from an Addon Edition to a higher edition (e.g. from Basic to Advanced), the previously purchased edition will be credited, but we charge 15% upgrade fee. Please contact us for more information.
Price example for an upgrade
Example:
Currently you have 5 addon licenses for Act! version v18 in use.
Now you install the Act! update for Act! v21.
The already used addon is no longer compatible with the new Act! version. You must now buy the update for all addon licenses.
The price per update license for the addon is 60% of the scale price for 5 licenses.
