FETCH|IT – the solution for Act! to generate leads from online inquiries
Inquiries that come via websites very often end up unused in a mailbox or are processed too late. However, every inquiry should be paid attention to, because the inquiry expresses interest in you or your product. You should not miss any of these opportunities. With FETCH|IT, these web inquiries can be entered directly into your Act! system. The inquiry emails are then automatically attached to the new or existing contact.
No manual transfer to your CRM system is necessary. This saves you a lot of time and avoids loss of information and transfer errors. Duplicates are found according to your criteria and updated on request. In addition, minimum data specifications can be defined to protect your CRM system from data garbage.
Lead qualification: FETCH|IT accelerates your response time
FETCH|IT can automatically import structured emails resulting from web inquiries into Act! When the data is imported, it is checked for duplicates and, if desired, activities are created for the responsible sales representative. This speeds up your response time to web inquiries.
Categorization of lead requests
FETCHIIT can categorize the lead request based on the information provided. The Act! contacts are placed in groups according to your requests and inquiries. This ensures that each prospect is only sent information that they are actually interested in. Even during the first conversation, you can respond to the customer’s wishes in a targeted manner. Thus you optimize your sales quality.
Automatically create follow-up activities
Via a menu defined by you, the inquiry can be specifically assigned. For example, using a drop-down menu that allows the prospect to distinguish between different products or different types of problems. Depending on the type of inquiry, a follow-up activity is then created for the corresponding expert. You can, of course, freely design these menus according to your own ideas. This way you can keep track of all inquiries.